Frequently asked questions

We review, sort, document, and prepare Pokémon and Magic collections according to an approved service scope. Processing gives you information and options before you decide what to do next.

Pokémon and Magic: The Gathering are the initial launch focus. Ask before sending anything else.

No. Processing and selling are separate decisions. You may request applicable return, offer, or downstream options after results.

No. Wait until Cardiplier accepts your request and gives you shipping instructions.

We check the stated size, games, storage format, service fit, and current capacity before accepting custody.

After the collection is received and inspected. Paid processing does not begin until you approve that quote.

You can request return. Return shipping is generally your responsibility, and any disclosed pre-processing charge is handled under the terms presented before shipment.

It is your submission identifier for tracking and support.

No. It does not authenticate you or unlock private records.

Accounts use verified email, a permanent password, mandatory SMS MFA, revocable sessions, and server-side checks on private records.

A threshold-driven review focused on cards meeting the selected reference-value floor. It does not promise a complete catalog of below-floor cards.

A broader catalog and organization service. Identical printing, language, and finish may be represented by grouped quantities.

No. Condition defaults to not reviewed unless detailed condition work is separately quoted and approved.

A processing path for inventory intended for future listing or fulfillment, with the exact work defined by your quote.

No. It does not guarantee marketplace acceptance, sale, timing, or price.

You submit known commodity bulk for review. The initial amount is indicative; the final offer follows verification. You may accept or reject it.

No. It is not a hidden-value search. Ask about Value Sift if discovery is your goal.

An informational market reference at a stated time. It is not a guaranteed sale price, appraisal, insurance value, tax value, or financial advice.

No formal appraisal is included unless a separate service expressly says so.

No authentication guarantee is included unless a specific service explicitly states otherwise.

Tell us their current format in your submission and wait for packing instructions. Custom handling or preserving an exact binder order may require a separate quote.

Describe it before shipping. Exact reconstruction is not the default and needs a confirmed scope.

Yes, before shipment. After shipment or receipt you may request return; completed or underway approved work may affect charges.

We pause, describe the changed scope, and ask for approval before materially increasing processing charges.

It depends on the service, collection size, complexity, and current capacity. We provide status updates through the workflow rather than a blanket turnaround promise.